Privacy Policy

Last updated: October 19, 2025

Welcome to SAI NGO & BUSINESS CONSULTANCY ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website https://ngotrust.in/ and use our services. Our branches: RANCHI | PRAYAGRAJ | PUNE | PATNA. For questions, call us at +91 8603456708.

1. Information we collect

We may collect the following types of information when you interact with our website or services:

• Contact information: name, email address, postal address, phone number.
• Identity information: profile photo or uploaded documents when you provide them.
• Payment information: payment tokens or transaction IDs processed by third-party payment gateways (we do not store full card data).
• Usage data: IP address, browser type, pages visited, referring URL, and cookie identifiers.
• Communications: messages you send to us (support requests, form submissions).

2. How we collect information

• Directly from you when you fill forms, upload files, or contact us.
• Automatically through cookies and similar technologies when you use our website.
• From third parties such as payment processors, analytics providers, or other services you choose to connect.

3. How we use your information

We use personal information for purposes including:

• To provide and maintain our services, process transactions and send receipts.
• To respond to inquiries, provide customer support and communicate important notices.
• To improve and personalize the website and services, analyze usage and perform troubleshooting.
• To comply with legal obligations and protect our rights.

4. Payment processing

We may use third-party payment gateways (for example, Razorpay, PayPal or others) to process payments. These providers handle sensitive payment information (such as card numbers) and have their own privacy and security practices. We only receive transaction identifiers or tokens needed to reconcile payments; we do not store full card information on our servers. Please review the privacy policies of the payment providers you use.

5. Cookies & tracking

We use cookies and similar technologies for analytics, to remember preferences and to support features like forms and login sessions. You can control cookie preferences through your browser settings; however, disabling certain cookies may impact site functionality.

6. Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and business requirement.

7. Sharing and disclosure

We may share personal data with:

• Service providers and contractors who perform services on our behalf (hosting, email, analytics, payment processors).
• Authorities if required by law or to protect our legal rights.

8. Security

We implement reasonable technical and organizational measures to protect personal information. No method of transmission or storage is 100% secure—if you have concerns about the security of your data, contact us (details below).

9. Your rights

Depending on your jurisdiction, you may have rights to access, correct, export or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the details below. We will respond as required by applicable law.

10. Children

Our services are not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us to request removal.

11. Third-party links

Our site may contain links to third-party websites. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any site you visit.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Substantial changes will be communicated via the website or other direct channels where required.

13. Contact us

If you have questions, requests or complaints about this policy, please contact:

SAI NGO & BUSINESS CONSULTANCY
Website: https://ngotrust.in/
Branches: RANCHI | PRAYAGRAJ | PUNE | PATNA
Phone: +91 8603456708